At ViaCeylon, we believe that travel is more than visiting new places and it's about creating meaningful experiences and unforgettable memories. As a passionate Sri Lankan travel company, we specialize in designing authentic, personalized journeys that showcase the very best our beautiful island has to offer.
From the ancient wonders of the Cultural Triangle and the misty hills of the tea country to pristine beaches, breathtaking wildlife, and vibrant local culture, we are committed to helping you experience Sri Lanka in a way that is both unique and memorable. Whether you're seeking adventure, relaxation, romance, or cultural discovery, our carefully crafted tours are tailored to suit your interests, travel style, and budget.
Our experienced team of local travel experts takes pride in providing exceptional service from the moment you contact us until your journey comes to an end. With carefully selected accommodations, comfortable transportation, knowledgeable chauffeur guides, and personalized attention to every detail, we ensure a seamless and stress-free travel experience.
At Via Ceylon, we don't just plan holidays but we create journeys that inspire, connect, and leave lasting impressions. Let us be your trusted travel partner as you discover the warmth, beauty, and extraordinary diversity of Sri Lanka.
Your Journey Begins Here. Discover Sri Lanka with Via Ceylon.
At ViaCeylon, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard the information you provide when using our website or booking our travel services.
Information We Collect
We may collect the following information:
How We Use Your Information
Your information is used to:
Sharing Your Information
We only share your information with trusted third parties when necessary to provide our services, including:
We do not sell or rent your personal information to third parties.
Data Security
We take appropriate technical and organizational measures to protect your personal information against unauthorized access, loss, misuse, or disclosure.
Cookies
Our website may use cookies to improve your browsing experience, analyze website traffic, and enhance functionality. You may disable cookies through your browser settings.
Your Rights
You may request to:
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the revised effective date.
Contact Us
If you have any questions regarding this Privacy Policy, please contact us.
Welcome to ViaCeylon. These Terms & Conditions govern the use of our website and the booking of tours and travel services provided by Via Ceylon. By accessing our website or confirming a booking with us, you agree to be bound by these Terms & Conditions.
1. Booking Confirmation
A booking is considered confirmed only when:
Until confirmation is issued, all services are subject to availability.
2. Pricing
3. Payment
4. Cancellation by the Customer
If you cancel your booking, cancellation charges may apply depending on:
Any applicable refunds will be processed after deducting non-refundable expenses already incurred.
5. Changes Requested by the Customer
If you request changes after your booking has been confirmed, we will make every effort to accommodate your request.
Changes are subject to:
6. Changes or Cancellation by ViaCeylon
Occasionally, changes may become necessary due to circumstances beyond our control, including:
Where possible, we will provide suitable alternatives or reschedule affected services.
7. Travel Documents
Guests are responsible for ensuring they possess:
Via Ceylon is not responsible for denied entry due to incomplete travel documentation.
8. Travel Insurance
We strongly recommend that all travelers purchase comprehensive travel insurance covering:
Travel insurance is the responsibility of the traveler.
9. Accommodation
Accommodation is provided according to the confirmed itinerary.
If a listed hotel becomes unavailable due to circumstances beyond our control, a similar property of comparable standard will be arranged whenever possible.
Hotel check-in and check-out times are subject to each property's policies.
10. Transportation
We provide comfortable, licensed transportation throughout your journey.
Unexpected delays caused by traffic, weather conditions, road closures, or mechanical issues are beyond our control and do not constitute grounds for compensation.
11. Wildlife Safaris & Nature Activities
Wildlife sightings cannot be guaranteed.
National parks are natural habitats, and animal movements are unpredictable. While every effort is made to provide the best safari experience, ViaCeylon cannot guarantee sightings of specific animals.
Park closures or restrictions imposed by authorities may require itinerary adjustments.
12. Customer Responsibilities
Guests are expected to:
Guests are responsible for any damages caused by their actions.
13. Health & Safety
Guests should ensure they are medically fit to travel.
Any medical conditions, allergies, disabilities, or dietary requirements should be disclosed before the tour begins so that reasonable arrangements can be made where possible.
14. Limitation of Liability
Via Ceylon acts as a travel organizer and works with carefully selected suppliers.
We shall not be liable for:
Our liability is limited to the value of the travel services booked through us, as permitted by applicable law.
15. Photography & Marketing
During your tour, photographs or videos may occasionally be taken for promotional purposes.
If you prefer not to appear in any marketing material, please inform us before the start of your tour, and we will respect your preference.
16. Website Use
The content on this website, including text, images, logos, graphics, itineraries, and designs, is the property of ViaCeylon unless otherwise stated.
No content may be copied, reproduced, modified, or distributed without prior written permission.
17. Privacy
Your personal information is collected and used in accordance with our Privacy Policy.
By using our website or booking our services, you consent to the collection and processing of your information as described in that policy.
18. Force Majeure
Via Ceylon shall not be responsible for failure to perform any obligations due to circumstances beyond our reasonable control, including but not limited to:
19. Governing Law
These Terms & Conditions shall be governed and interpreted in accordance with the laws of the Democratic Socialist Republic of Sri Lanka.
Any disputes arising from these Terms & Conditions shall be subject to the exclusive jurisdiction of the courts of Sri Lanka.
20. Contact Us
If you have any questions regarding these Terms & Conditions, please contact us.